Tory Burch Reviews

Tory Burch has an overall rating of 4.5 based on 26 reviews. Customer feedback on Tory Burch is mixed: Tory Burch reviewers highlight positive aspects like stylish and trendy designs, high-quality materials, excellent customer service and support, which strongly appeal to fashion-conscious individuals and luxury brand enthusiasts. However, Tory Burch is often criticized for its high price point, limited size options, occasional shipping delays and inconsistent sizing.

4.5/5.0

26 reviews

5 Stars

14

4 Stars

8

3 Stars

2

2 Stars

0

1 Star

0

All Tory Burch Reviews (26)
chelsiestone1373
May 31, 2026
"The gift card did end up..."
The gift card did end up working fine, so no real issues there, but it took longer than I expected. I was getting a little frustrated waiting around for it to go through. In the end it was handled okay, just not as quick as I would've liked.
CRENSHAW
May 25, 2026
"Great Space and Super Handy"
I’ve been really happy with this so far! It fits all my stuff easily and has plenty of room for everyday use. The only thing I’d change is the inside pockets, they’re a little smaller than I expected, but overall, it’s still a great pick
Mildred-owens
May 13, 2026
"Good selection overall, just one option missing"
Most of the things I was looking for were in stock, which I appreciated. One color I wanted wasn’t available, but to be fair, that can happen anywhere. The shopping experience was still smooth overall.
thelmaroy4537
April 30, 2026
"Cute styles, but a little repetitive"
I do like the overall look of the styles, they’re nice and easy to wear. That said, after browsing for a bit, a lot of the designs started to feel similar. Nothing really stood out as unique, so while the vibe is cute, it could use a bit more variety
alice.Mccall
April 22, 2026
"I checked out earlier today, or maybe..."
I checked out earlier today, or maybe it was last night, I can’t remember exactly—but the payment went through without any trouble. It was quick enough and I didn’t run into any issues, so that was nice.
hello_christina566
April 08, 2026
"Super easy repair help"
My bag strap broke, and I reached out to the warranty team thinking it might be a whole thing... but it was actually really easy. They got it fixed quickly, no hassle, no back and forth, just helpful service when I needed it.
robert.Ball
April 07, 2026
"Pretty smooth overall"
The website was easy to get around, and checkout only took a few minutes or so. The shipping updates felt a little slow, maybe a day or two behind at times, but overall it was a good experience.
Cheryl_higuera80
April 05, 2026
"Order was actually spot on"
I got my Tory Burch order today and everything was actually exactly right — the size, color, and items all matched what I ordered. No mix-ups at all, so I’m happy with it.
kathleen1988
April 04, 2026
"The bag showed up in good condition, so..."
The bag showed up in good condition, so that part was totally fine. The customs fees were higher than I expected, which was… great, obviously. But i still like the bag and I’m happy with the order overall.
JeanBattle_77
March 29, 2026
"Getting my account sorted was easy"
I needed to update some account details and it went smoother than I expected. I’ve had issues with account pages on other sites before, so I was glad the login worked right away and my order history was still there. It took me a minute to figure out where a couple of settings were, but overall it wasn’t a big hassle.
angel-Tucker
March 21, 2026
"I got my Tory Burch bag last..."
I got my Tory Burch bag last week, or maybe the week before, and I’ve been really happy with it so far. The zipper and clasp both glide smoothly with no sticking, and the metal pieces feel nice and sturdy. No complaints at this point.
leonard2005
March 09, 2026
"Color was spot on"
The color looked just like the photos, which was such a relief, I love it, it matches what I expected perfectly.
michael.Villegas
February 27, 2026
"Code worked like it should"
I used one of those promo codes at checkout and it took the discount off right away. Didn’t have to mess with anything or figure out whatever that other step was supposed to be. Easy overall, no issues on my end.
hello_sherita179
February 24, 2026
"It got here fast and was…"
It got here fast and was packed nicely, so that was all good. No issues with anything, really
LaurenRogers
February 14, 2026
"I ordered online and picked up in..."
I ordered online and picked up in store, and overall it was a smooth experience. The staff was friendly and helpful, though I did end up waiting a little longer than I expected. Not a big deal, though—I’d definitely use the pickup option again.
Robert.rodriquez
February 12, 2026
"Packaging made it feel like a treat"
I ordered from toryburch.com and was really impressed with how everything arrived. The box was clean and in good shape, and the items inside were wrapped nicely with tissue and cute little details that made it feel thoughtful.
It kind of felt like opening a gift to myself, which I loved. The presentation was classy without being too much, and it definitely made the whole order feel more special. I’d happily order from them again for that experience alone.
James_thier81
February 10, 2026
"I picked up a pair of Tory..."
I picked up a pair of Tory Burch flats from the site, and honestly... I’m really impressed. Wore them to work all day, and there was no rubbing, no sore spots, nothing! That almost never happens for me with new flats. They fit true to size too, which was a relief. Overall, super happy with them
elainemerritt9149
February 09, 2026
"Comfy Fit Right Away"
I ordered my usual size and, i was a little nervous it might not fit right, but it fit really well. The shoes felt comfortable as soon as I put them on, with no tight spots or anything weird. Overall, I’m happy with them and feel good about the purchase
Carlos_blocker98
January 26, 2026
"Email support was kinda meh"
I emailed Tory Burch about an issue with my order. They did get back to me, but it took a couple days and the response felt copy-paste, tbh. The problem got sorted out in the end, but the whole thing wasn’t exactly smooth.
AngelWheeless
January 03, 2026
"Sooo helpful and quick!"
I had an issue with my order, but they replied reallyyy fast and got it fixed without any hassle. Super easy experience overall.

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Tory Burch Q&A

I recently bought a parker floral small tot last december and i didnt expect the handle will cracked so easily after a few months. can you explain?

Has anyone encounter sticky piping on tb bags ? i just bought a brand new miller bucket bag but felt the handle kind of sticky. piping on handle.

If i just purchased tory burch shoes in the store and they hurt my feet, can i return them

organiczebra578
March 17, 2020

“Neither they mislead their prices online I was trying to purchase $99 jeans”

Purchased a pair tory burch sandles the thong hurts my toes ,are there any suggestions on what to do to make them more comfy

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