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What happened: The problem: Sold out online. I want to know how I can get it*MERINO JACQUARD-FRONT CARDIGAN
What happened: The problem: I purchased some shoes from Tory Burch and they're too big and I need to return them.
What happened: The problem: The shoes I purchased are too big.
What happened: The problem: Need to chat
What happened: I purchased shoes and bags at Orlando outlet. I exchanged it in Orlando and when I did, somehow the sales rep didn’t put the box in my bag. I need to exchange it in sawgrass and was told I could not because I didn’t have the box. Finally the manager allowed the exchange. Next, I wanted to return a bag I bought and get another color of same bag. The sales rep told me I had to return it and rebuy it. Causing me to pay more for the bag. Then I didn’t like it anymore because the shoes were uncomfortable and the bag was supposed to match the shoes. I didn’t need them, so I wanted to return. It was within the time and original package, and not used. The sales rep said I could not get a refund only a store credit. I want to know why I could not get a refund. I had to do another exchange and take a shoe that is way too big, because they don’t have my size. Why could I not just get a refund and buy the shoe when my size is available or even order one for me?
What happened: Hi and thank you for reading this email! I wanted to let you know that I had purchased black “miller” sandals almost * months ago. I don’t use these sandals daily except for casual special events. The bottom of these sandals shows wear but wear that would be expected for the time and the amount times I used them. I purchased these shoes along with a handbag in your Camarillo California store. I usually would never complain however, I paid a lot of money for these sandals hoping I would get a lot more wear out of them. I’ve had previous tory Burch miller sandals along with multiple flip flops that NEVER embarrassed me in a social gathering by breaking. I had to use the hostess flip flops for the remainder of the gathering. I saved the sandals in case a picture is wanted. I love Tory Burch and buy many many handbags from this company. I always will but I never want to spend the amount of money I do for her items if they are going to break like a **. Pair of sandals. I have other Tory Burch flip flops that lasted more than a year with continual use. Thank you so much for listening. I know this isn’t your fault. **
What happened: Hello,**Is there quilted flat espadrille in black? or is it only available in ink navy, new cream, and pink moon?*I bought the black one from e-commerce and I'm afraid I bought the fake one because when I saw toryburch.com there's no black color option for quilted flat espadrille.*please let me know so I could ask for a refund. God bless!**Kindest regards,*Monica
Tory Burch provides helpful channels like email, phone, help center, etc., for customers to receive support. The Tory Burch customer service team also offers social media support for quick advice and solutions.
Email: inquiries@toryburch.com
Phone: 866-480-8679
Help Center: https://www.toryburch.com/en-us/client-services/
Facebook: https://www.facebook.com/toryburch/
Twitter: https://twitter.com/toryburch
Instagram: https://www.instagram.com/toryburch/
YouTube: https://www.youtube.com/toryburch
Tory Burch offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Tory Burch customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
To put it simply, WorthEPenny is an independent third-party website that is not related to Tory Burch. WorthEPenny provides free tools and resources to assist customers in reaching Tory Burch customer service more efficiently, such as the Tory Burch phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Tory Burch, as well as forums where Tory Burch customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like Tory Burch, it is not associated with or endorsed by Tory Burch.
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